Legal
Terms of Service
Last updated: November 1, 2026
1. Acceptance of Terms
By accessing or using the TickerKey mobile application and the website at tickerkey.com (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and TickerKey, Inc. ("TickerKey," "we," "our," or "us"), a Delaware corporation with its principal office at 131 Continental Dr, Suite 305, Newark, DE 19713, US.
2. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Service Availability
The Service has a free plan and a paid plan, TickerKey Pro. Section 4 explains how Pro is billed. By using the Service, you acknowledge and agree that:
- The Service may contain bugs, errors, or other issues and is provided on an "as-is" basis.
- Features, functionality, and availability may change without prior notice.
- Access may be revoked at any time, at our sole discretion. If we end your Pro access for a reason other than a breach of these Terms, we refund the unused part of your current paid period.
- You may send us feedback.
- Any feedback you provide may be used by TickerKey without restriction or compensation.
4. Subscriptions and Billing
4.1 Plans. The Service has a free plan ("Free") and a paid plan ("TickerKey Pro" or "Pro"). The pricing page at tickerkey.com/pricing lists what each plan includes and its limits. Pro is a subscription for one person and one TickerKey account.
4.2 Where you buy Pro. You can buy Pro (a) on our website, where Stripe, Inc. processes the payment for us, or (b) in the Apple App Store or Google Play. If you buy in a store, that store bills you, and its terms also apply to billing, renewal, cancellation and refunds. We cannot see or change a store payment.
4.3 Prices and taxes. Checkout shows the price, the billing period and any tax before you pay. Website prices for US buyers do not include sales tax; checkout adds tax where the law requires it. Where Pro is sold in India, prices are in rupees and include all taxes. Store prices include local taxes where they apply.
4.4 Automatic renewal. Your Pro subscription renews automatically at the end of each billing period (one month or one year, or the length of the plan you chose) and we, or the store, charge your payment method the price of the next period, until you cancel. The renewal price is the regular price shown at checkout, unless we tell you of a new price under Section 4.10. Before a yearly plan renews, and once a year for a monthly plan, we email you a reminder with the price and how to cancel. On Google Play in India, a plan sold as "pay once" (prepaid) does not renew.
4.5 No free trial. Pro is charged from the day you subscribe. If we offer a free trial later, the offer will state its length, the price after it, and how to cancel before the first charge.
4.6 Offers. If we make an offer later, it will state its price, the period it covers and the price after it.
4.7 How to cancel. You can cancel at any time, online, and we do not ask you to call us.
- Bought on our website: open "Manage subscription" on tickerkey.com, sign in with your TickerKey account, and choose Cancel. Or write to support@tickerkey.com.
- iPhone: Settings → your name → Subscriptions → TickerKey → Cancel Subscription.
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions → TickerKey → Cancel.
A cancellation stops the next renewal. Pro stays active until the end of the period you paid for; then your account returns to Free. Cancelling does not delete your account, and deleting your account does not cancel a store subscription.
4.8 Changing plans. On our website, open "Manage subscription". A change to a longer plan takes effect at once: we charge the new plan's price minus a credit for the unused part of your current period. A change to a shorter plan takes effect when your paid period ends. You can change only to a plan in the same currency. To change currency, cancel, and buy the new plan after your paid period ends. For a store purchase, change your plan in the store's subscription settings; the store decides when the change takes effect.
4.9 Refunds. For website payments, we do not refund part of a period when you cancel. We give a refund (a) where the law requires one, and (b) under Section 3 if we end your Pro access without a breach. To ask, write to support@tickerkey.com. Apple or Google decides refunds for store purchases. You ask through the store; we can help you ask.
4.10 Price changes. We may change the price of Pro. We will email you 30 days before a new price first applies to your subscription, and tell you how to cancel. The new price applies from your next renewal after that notice. If you do not cancel before then, the new price applies. A store may also ask you to agree to a new price.
4.11 Failed payments. If a website renewal payment fails, we may try to charge your payment method again over the next few weeks, and we will email you. For a store purchase, the store may try again for a period it sets. If the payment still fails, your subscription ends and your account returns to Free.
4.12 Fair use. "Unlimited" Pro features are for your own personal use. We may slow down or limit automated, bulk or shared use that affects other users or our systems.
5. User Accounts
To access certain features, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities that occur under your account.
- Notifying us immediately of any unauthorized access or use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
- Reverse engineer, decompile, or disassemble any part of the Service.
- Attempt to gain unauthorized access to any systems or networks connected to the Service.
- Use the Service to transmit malware, viruses, or other harmful code.
- Scrape, data-mine, or use automated tools to extract data from the Service without prior written consent.
- Redistribute, sublicense, or resell any part of the Service or the data provided through it.
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
7. Financial Data & Disclaimer
The Service provides access to financial market data, AI-generated analysis, news, and related content for informational purposes only.
- Nothing in the Service constitutes investment advice, financial advice, trading advice, or any other kind of professional advice.
- Market data may be delayed, inaccurate, or incomplete. You should not rely solely on the Service for trading or investment decisions.
- AI-generated analysis and sentiment tagging are algorithmic outputs and may contain errors. They do not reflect the opinions or recommendations of TickerKey.
- You are solely responsible for your own investment and trading decisions.
8. Intellectual Property
The Service and all related content, features, and functionality (including but not limited to text, graphics, logos, icons, images, software, AI models, and data compilations) are the exclusive property of TickerKey, Inc. and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use in accordance with these Terms. This license does not include the right to modify, distribute, or create derivative works from any part of the Service.
9. Confidentiality
This section applies only if we give you access to a test (beta) version or to features we have not released. As a user, you may have access to non-public features, roadmaps, designs, or other confidential information ("Confidential Information"). You agree to:
- Keep all Confidential Information strictly confidential and not disclose it to any third party.
- Not share screenshots, recordings, or descriptions of unreleased features without prior written consent from TickerKey.
- Use Confidential Information solely for the purpose of testing and providing feedback on the Service.
- Return or destroy all Confidential Information upon request or upon termination of your access.
This confidentiality obligation survives termination of your account and these Terms. If you have signed a separate Non-Disclosure Agreement ("NDA") with TickerKey, the terms of that NDA apply in addition to this section and prevail in the event of any conflict.
10. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may also terminate your account at any time through your account settings or by contacting us. Deleting your account does not cancel a subscription you bought through Apple or Google. Cancel it in the store as Section 4.7 explains.
Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including Confidentiality, Intellectual Property, Limitation of Liability, and Indemnification.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TICKERKEY, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless TickerKey, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of a third party.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in New Castle County, Delaware.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where required, notify you via email or in-app notice. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms. A change to the price of Pro follows Section 4.10, not this section.
15. Contact Us
If you have any questions about these Terms, please contact us:
TickerKey, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713, US
Email: legal@tickerkey.com
Website: tickerkey.com